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Online Banking

It's here! Our new and improved Online Banking System with MemberDirect Online. Not only will you notice a new design and layout, but this innovative system will give you 24 hour online access to your account along with other features, including:

Online banking feature include:

  • Account balances available 24/7
  • Review account transactional history
  • Transfer between AcceleRate Savings sub-accounts
  • Bill payment option available
  • Interac e-Transfer
  • Mobile Web Banking
  • Direct Alerts
  • Place and cancel stop payments
  • Change of address

You can also feel secure banking with us online knowing that we have enhanced our security features even further.  These enhancements include an Increased Authentication process for your protection. 

Increased Authentication - Provides an additional layer of security to the login process.  This feature requires you to select three security questions.

How it works

When you log into online banking from a computer that is not registered as trusted, you will have to enter your account credentials. You will need to answer one of your three security questions.

Registering your computer as trusted for faster logins
You can speed up the login process by opting to register your computer. When you log in from a  registered computer, you don't have to answer a security question.  You should not register shared or public computers.  Cookies are used to identify registered computers. If you clear your cookies, you will have to re-register your computer. 

Direct Alerts - Is a great way to automatically warn you of certain changes to your online banking account. As an additional layer of security, Direct Alerts allows members to receive alerts via text message or email, so you can let us know right away if something strange is happening, and together we can take immediate action steps to fix it. 

Mobile Web- Our new Online Banking is optimized specifically for your smartphone. Secure and easy to navigate means Mobile-Friendly Banking, wherever you go! Use your mobile browser to perform online banking from almost anywhere with features including:

  • View account balances
  • View account history
  • Pay Bills
  • Transfer funds between your Accelerate Financial Accounts

Please note - Online Banking services are provided through our parent company - Crosstown Civic Credit Union Limited.